Better Zendesk integration with Yodiz
Today we integrate Zendesk with Yodiz and it has basic functionality in the sense we can carry over the title but not all fields carry over from Zendesk to Yodiz. Specifically we would like the ability to carry over descriptions, notes, attachments, and custom fields created in Zendesk into a Yodiz US/Issue. Also we would like the ability to have two way integration with Zendesk. Right now you can port a ticket from Zendesk over to Yodiz however when you update the Yodiz ticket it does not update the Zendesk ticket. We would like two way integration here.
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Monica Avina
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Yodiz provides updated and more extensive integration with Zendesk.
http://yodiz.com/help/how-to-integrate-zendesk-with-yodiz/